Customer Success · AI · Doer

Max Weiner
[ tagline ]

Ten years ago I got laid off and went to Vegas to "figure things out."

Last week, I got back from Vegas for a bachelor party.

I got laid off again on Thursday.

Some things change. At 25, Vegas was a week of wandering through casino food courts on a Wednesday afternoon wondering what came next. This time I had a king bed, great shows, and spent most of it counting down to get home to my sons. Progress, maybe.

What hasn't changed: I still don't have a clean answer to what comes next. I have seven months of severance, a newborn, a toddler, a dog named Loki, and a list of things I've been meaning to build, write, and think about. This site is where I do that out loud.

The company told me I'd helped build a better Internet.
Turns out the Internet didn't need as much help as they thought.

I've spent ten years in Customer Success — at startups, at a public company, most recently at Cloudflare. I care about the function deeply, especially now that AI is eating the repetitive surface of it and forcing everyone to figure out what actually matters. I have opinions about that. Some of them will end up here.

I'm also a CS career coach, a tinkerer, a Michigan football fan with bad opinions about Big Ten expansion, and someone who moved to Barcelona on a whim and came back right as COVID started. This site will have some of that too.

Here's what to expect: a build log, some essays, a resume with a chatbot trained on me, and an archived version of the 2019 site I built for a grad school marketing class that somehow included a lasagna recipe. Explore in whichever order makes sense.

Interactive element — TBD

Something fun lives here. Timeline, bingo card, quiz, contrast card.
To be decided.