Max WeinerCustomer Success Leader · CS & AI Strategist · Coach

I, along with 1,100 of my closest friends, was part of a "reduction in force" in May. While never a fun experience, this wasn't my first rodeo, and severance bought me a few months and no meetings, so I'm rebuilding this site.

While I don't intend to become a LinkedIn influencer, it was time to rebrand this website from a grad school project into something more using AI. I consider myself a builder - whether customer success playbooks, value for customers, or something more impactful - I like sweating the details, digging into the data, and working with people to make something better.

When I coach job seekers, I often remind them of the powerful phrase "for now."

For now, I plan to use this site as a creative outlet - to experiment with AI, website development, and generally see where the road takes me. You can expect to find projects in various states of done, musings about Customer Success and/or AI, more information about my background, and an archived version of a 2019 site I built for a grad school marketing class that includes my mom's lasagna recipe (that last one is worth a click).